Integration Technologies announces “InterWeave Smart Telephony Gateway”, complete support for our customers integrated VOIP needs.
“InterWeave's Smart Telephony Gateway” provides a complete custom integration with today's most popular VOIP PBX and smart devices; you select, configure and deploy - as prioritized by you.
New York – June 22, 2010. Integration Technologies, Inc.(IT), the market and technology leader in the Smart Solutions technology industry, today announced the availability of the “InterWeave Smart Telephony Gateway“. The Telephony Gateway provides a complete custom integration with today's most popular VOIP PBX and smart devices.
The InterWeave Smart Telephony Gateway (ISTG) solution supports real-time integration with full featured telephony systems running on an IP network. Various IP telephony devices including phones and gateways communicate seamlessly over IP infrastructures integrating data, voice and video with your CRM, Call Centers and other applications that support this integration type. The solution rewards users with greatly reduced cost of ownership and new IP-based feature capabilities using the existing features; micro browsers, etc. that now display accessed data in real-time and in context. ISTG provides the ability to access specific customer records and information in context with the call and how the information has been configured in a “Heads Up” display on your telephony device.
InterWeave Smart Telephony Gateway
ISTG is the interface between your CRM, Call Centers and other applications with your enterprise PBX and a wireless LAN networks that support digital and/or analog line interfaces. ISTG provides data with voice encoding and packetization required to transmit telephone data over an IP network in real-time, working with the necessary control signaling to the host PBX allowing users to access all the features and capabilities of the PBX. ISTG is designed to integrate with the existing enterprise PBX, seamlessly integrating with all of the provisioning, maintenance, and administration functions of the host PBX. The InterWeave Professional VOIP Telephony Gateway supports 6 users with the InterWeave Enterprise supporting up to 800 Telephone users.
Features
ISTG is designed for the enterprise networks of today and tomorrow. For traditional PBX systems, ISTG provides access to data over traditional LAN’s and wireless LAN’s without sacrificing digital telephone features and capabilities. To ensure excellent data quality, ISTG has developed features that work with voice prioritization mechanisms for 802.11 access points and Wireless Telephones. ISTG is standards-compatible, simple to implement, and provides real time customer data for viewing.
"Our Telphony Gateway supports real-time integration with full featured telephony systems running on an IP network. Various IP telephony devices including phones and gateways communicate seamlessly over IP infrastructures integrating data, voice and video with your CRM, Call Centers and other applications that support this integration type. ISTG provides the ability to access specific customer records and information in context with the call and how the information has been configured in a “Heads Up” display on your telephony device." said Bruce Magown, CEO of InterWeave.
Regarding Smart Solutions, you don’t need to be a technical resource, analyst or developer. We supply the Smart Solution, the servers, the solution specialist personnel, but most important; we supply the application knowledge at a process, data and technical level through years of working with them - in configurable form. This is available today. There are a variety of InterWeave Smart Solutions available; from CRM, Financial, ERP, eCommerce, Billing, Telephony, Customer Service and more. Contact us at 203 274 5226, email sales@interweave.biz or go to www.interweave.biz for more information.
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